Open questions 
Here you can see questions asked by other users. If you answer these question, your answers may be inserted into the FAQ.
| Date / User | Question | |
|---|---|---|
| 2008-10-16 23:51 cory | HowTo Setup...: Is Dry Dsl a challenging setup ? | Answer |
| 2008-11-03 07:56 Alain Beaudoin | Pre Sales Questions: Hi I am currently with Bell sympatico and want to go with ninait, The problem is that i cannot disconect Bell and wait after Ninait. Is there a way to have the switch without problem | Answer |
| 2009-01-04 23:35 Joel | DSL ON & QC: Dear Sir/ Madame, I planning to charge my customers at my business a small fee to access my internet connection. I’m a future customer. Can I charge my customers a small fee to access my network when they are on my premises? Regards, Joel | Answer |
| 2009-09-10 12:23 John Hall | Pre Sales Questions: Hi, I am looking at a dry dsl connection for my son in Hamilton (he uses a cell phone) but am confused about the band fee. Is this a fee on top of the regular fee of 29.95? How does the band fee work? | Answer |
| 2009-09-26 10:11 Carla | Pre Sales Questions: Hi, I've ready only good reviews about NINA IT and I am considering subscribing, I do have a question,it says unlimited downloading(but there is2a00gb monthly bandwith allowance)will this be enough if I use the internet daily for work, listen to online radio stations, watch tv online and also use my VOIP service? I need to know before I subscribe, and what happens in the even that you reach the 200gb? Thank you | Answer |
| 2009-11-12 16:12 john | Pre Sales Questions: what is the cost of your service? what are the costs for fixed block of 16 IPs (/28)? do you support IPV6 or 6to4? Can i use my existing Thomson st546 modem/router? Any problem in my using Linux? | Answer |
| 2009-11-20 05:33 Jeff | Speed Questions: I was wondering if you limit bandwidth for torrents? I am having speed issues and they are only with torrents. I can play my MMO's without a problem, as well as patch them with max speed. | Answer |
| 2009-12-08 17:03 Ed Verhaeven | E-Mail: I've set up my E-mail account on Windows Mail, and can receive mail, but cannot send - receive the following error message: The connection to the server has failed. Subject 'Re: test of incoming', Account: 'Nina-IT', Server: 'mail.ninait.com', Protocol: SMTP, Port: 25, Secure(SSL): Yes, Socket Error: 10051, Error Number: 0x800CCC0E Help!! | Answer |
| 2009-12-15 17:20 nicole | Pre Sales Questions: I applied to find out if the service was available at my address. I just received your email and the address shown is not my address. It is an address in Brampton and i live in Malton. Just want to know why you have them confused. I do not want to fill the application and send payment if you don't have the right address. Thank you, Nicole | Answer |
| 2010-04-10 11:29 Julie | ADSL2+ Service: When you say ADSL2+ is available to Montreal only. Does it include areas like LaSalle (H8P) ? If yes, is ADSL2+ is offered in combo with voip phone also? Thanks to let me know, Julie | Answer |
| 2010-05-07 18:01 Seamus | TIps for our Internet Users: As a user of Nina IT as my ISP, do I have access to news servers (news groups) and/or (usenet/binaries)? | Answer |
| 2010-05-26 11:51 chunfu jiang | Connection / Speed Issues: Hi I am wandering do you need somebody staying at home or not for the technician on May 28? Your up to 5.0 Megabit residential service is set to be tentatively activated on: 5/28/2010 anywhere between the hours of 8am to Midnight. You have read the customer Agreement and Internet Usage Policy and agree with the terms within. Please save this order confirmation email. If you see something incorrect and need to make a change, please contact out customer service department at sales@ninait.com ------------------------------------------------------------- DSL Type: Personal DSL 5M Phone: Dry Loop: Yes ------------------------------------------------------------- ACCOUNT INFORMATION ClientID: 1337 Preferred Userid: CHUNFUJ@pppoe.ca Preferred Password: 4168404698 ------------------------------------------------------------- Settings: VPI=0 VCI=35 Connection Type: PPP0E Obtain IP Automatically need more information: http://faq.ninait.com/ ------------------------------------------------------------- Requests for e-mail addresses send to support@ninait.com | Answer |